Newcastle Theatre Royal Trust

Campaigns Officer Job Description

Job Title: Campaigns Officer

Department: Marketing

Reports to: Marketing Manager

About Us

At Theatre Royal, we’re a bold, creative, and collaborative team. We are always looking ahead – embracing new ideas and delivering with purpose.

We’re here to achieve the organisation’s strategy, and we believe everyone plays a part in shaping our success.

Our Values:

• Ambitious – We strive for excellence and quality in everything we do.
• Inclusive – We celebrate diversity and welcome different voices and perspectives.
• Collaborative – We build trust and work in partnership to achieve shared success.
• Creative – We nurture creativity and celebrate imagination and originality in everyone.
• Progressive – We’re forward-thinking, embracing change and looking to the future.

About the Role

This role exists to support Theatre Royal’s mission and strategy by contributing your skills, knowledge, and experience to deliver excellent outcomes for the organisation and our audiences.

Key responsibilities of the role are outlined below. We value flexibility and ask all colleagues to be willing to undertake reasonable duties within their skills and experience to help achieve our shared goals. You’ll also work in line with our policies, procedures, and legal requirements, including health and safety, safeguarding, and data protection.

As Campaigns Officer, you will be a key member of a busy, fast-paced Marketing & Communications team and will play an important role to initiate, plan, co-ordinate, monitor and report on the delivery of multi-channelled marketing and communications activities to promote our on-stage programme, maximise ticket sales and income and raise the profile of the theatre.

Key Responsibilities

Create marketing and communications campaign plans for a range of on-stage productions and off-stage activities for the purpose of meeting sales and development targets and supporting the Theatre’s charitable objectives.

Co-ordinate and implement the tactical delivery of marketing and communications campaigns using a range of tools (including print, advertising, direct mail campaigns, email campaigns, press and media relations, website, paid for digital and organic social media).

Monitor and report on sales and customer data, ensuring income targets are met and undertake data analysis and evaluations, using the results to inform further campaign planning and propose changes to marketing and communications campaigns.

Contribute to the delivery of the Theatre’s audience development plan to attract new audiences and encourage frequency and loyalty from existing customers

Co-ordinate and implement the creation and delivery of brand marketing and communications campaigns.

Work collaboratively with other teams and departments within the Theatre and marketing and PR teams of visiting companies and external partners.

Be accountable for campaign budgets as set by the Marketing Manager.

Ensure all data collection, data extraction and mailings comply with relevant legal and regulatory frameworks.

Responsibilities for Individual Team Members

• Carry out your role to a high standard, using your skills and knowledge to help achieve Theatre Royal’s goals.
• Work flexibly, adapting to changing priorities and supporting colleagues as needed.
• Follow all policies and procedures, including health and safety, safeguarding, and data protection.
• Report any concerns or incidents promptly and appropriately.
• Deliver excellent service to audiences, stakeholders, and colleagues.
• Actively engage with opportunities for learning and development.
• Contribute ideas and feedback to help improve our work and processes.

Application deadline:

• Monday 17 November, 12 noon. Please apply via the linked application form.

Interviews:

• Tuesday 25 and Wednesday 26 November 2025 

Hours

• Full Time (39hours per week)

Salary

• £30,570

Employee benefits

• Critical Illness and Death in Service Cover
• Employee Assistance Programme available to all staff and their household members
• Discounted Travel Scheme - Annual Metro and bus travel.
• Discounted Tickets - Access to staff discounted tickets for performances, subject to availability
• NE1 Discount card - Access to city centre discounts and activities.
• NGCV Discounts - Theatre Royal staff have access to discounts across 10 Newcastle Gateshead Cultural Venues.

Working at the Theatre

We recognise that only once every member of our team feels a sense of belonging they will truly thrive during their time working with us. 

You will be welcomed at the Theatre.  If you need any adjustments at the time of applying; at interview stage or within the role please let us know at any stage in the process by contacting: recruitment@theatreroyal.co.uk

A Special Time to join us
It’s an exciting time to become part of Newcastle Theatre Royal as we celebrate 20 years of pantomime magic with Danny and Clive. Their partnership has become a much-loved tradition for audiences across the region, bringing laughter, warmth and festive spirit to our stage every year.

Joining us during this special anniversary means becoming part of a team that continues to create memorable experiences and uphold one of the region’s most celebrated theatrical traditions.