Department:  Marketing

Reports to: Head of Marketing

About Us

At Theatre Royal, we’re a bold, creative, and collaborative team. We are always looking ahead – embracing new ideas and delivering with purpose.

We’re here to achieve the organisation’s strategy, and we believe everyone plays a part in shaping our success.

Our Values:

• Ambitious – We strive for excellence and quality in everything we do.
• Inclusive – We celebrate diversity and welcome different voices and perspectives.
• Collaborative – We build trust and work in partnership to achieve shared success.
• Creative – We nurture creativity and celebrate imagination and originality in everyone.
• Progressive – We’re forward-thinking, embracing change and looking to the future.

About the Role

This role exists to support Theatre Royal’s mission and strategy by contributing your skills, knowledge, and experience to deliver excellent outcomes for the organisation and our audiences.

While your key responsibilities are outlined below, our work evolves. We value flexibility and ask all colleagues to be willing to undertake reasonable duties within their skills and experience to help achieve our shared goals. You’ll also work in line with our policies, procedures, and legal requirements, including health and safety, safeguarding, and data protection.

The Communications Manager role is responsible for show campaign and audience communications as well as marcomms planning and delivery for our two hospitality spaces; The Green Room and 100 Grey Street. The role will also support development and delivery of internal communications. This is a hands-on role suited to a communications professional with strong media relations experience, excellent copy-writing skills, and the ability to work quickly and collaboratively.

Key responsibilities:

Role specific

• Plan and deliver integrated marketing and PR campaigns for all productions.
• Lead media relations, generating press coverage through releases, interviews, events, and creative story development.
• Support audience development activity to increase customer frequency and retention using data, insight and customer segmentations.
• Develop and oversee our data lead e-comms strategy.
• Support internal communications planning and delivery.
• Build and maintain strong relationships with artists, visiting companies, publicists, and media contacts.
• Oversee production of key marketing materials, including season brochures.
• Support the development of brand strategy, ensuring consistency across the organisation

Responsibilities as a Line Managers

• Provide clear leadership, direction, and support to your team.
• Oversee day-to-day operations, ensuring tasks are delivered effectively and efficiently.
• Manage and develop team members through regular feedback and coaching.
• Ensure team members comply with all relevant policies and procedures, including health and safety, safeguarding, and data protection.
• Report and manage any concerns or incidents in line with organisational processes.
• Support staff wellbeing and foster a positive, inclusive working environment.
• Contribute to process improvements and collaborative initiatives.

General

• Carry out your role to a high standard, using your skills and knowledge to help achieve Theatre Royal’s goals.
• Work flexibly, adapting to changing priorities and supporting colleagues as needed.
• Follow all policies and procedures, including health and safety, safeguarding, and data protection.
• Report any concerns or incidents promptly and appropriately.
• Deliver excellent service to audiences, stakeholders, and colleagues.
• Actively engage with opportunities for learning and development.
• Contribute ideas and feedback to help improve our work and processes.

Duties as a member of the Theatre Royal team

• Provide clear leadership, direction, and support to your team.
• Oversee day-to-day operations, ensuring tasks are delivered effectively and efficiently.
• Manage and develop team members through regular feedback and coaching.
• Ensure team members comply with all relevant policies and procedures, including health and safety, safeguarding, and data protection.
• Report and manage any concerns or incidents in line with organisational processes.
• Support staff wellbeing and foster a positive, inclusive working environment.
• Contribute to process improvements and collaborative initiatives.
• Carry out your role to a high standard, using your skills and knowledge to help achieve Theatre Royal’s goals.
• Work flexibly, adapting to changing priorities and supporting colleagues as needed.
• Follow all policies and procedures, including health and safety, safeguarding, and data protection.
• Report any concerns or incidents promptly and appropriately.
• Deliver excellent service to audiences, stakeholders, and colleagues.
• Actively engage with opportunities for learning and development.
• Contribute ideas and feedback to help improve our work and processes.

Application deadline:

• Friday 8th June 12noon. Please apply via the linked application form.

Interviews:

• Expected to take place on 25th June

Start/ Training:

• ASAP

Hours

• Full - Time - 39hours per week. 

Salary

The salary range is £34,125- £37,880 for this role.

We generally hire at the starting point of this range, allowing significant room for growth, salary progression, and development based on performance.

EAP

• Employee Assistance Programme available to all staff and their household members

Employee benefits

• Critical Illness and Death in Service Cover
• Employee Assistance Programme available to all staff and their household members
• Discounted Travel Scheme - discounted Metro and bus travel.
• Discounted Tickets - Access to staff discounted tickets for performances, subject to availability
• NE1 Discount card - Access to city centre discounts and activities.
• NGCV Discounts - Theatre Royal staff have access to discounts across 10 Newcastle Gateshead Cultural Venues.

Working at the Theatre

We aim to make everyone feel welcome at the Theatre. if you need any adjustments at the time of applying or within the role please let us know at any stage in the process by contacting: recruitment@theatreroyal.co.uk

Accessibility information

Information about access can be found here. Please contact us to discuss any specific needs or requirements.